WHY DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?
WHAT IF I NEED TO CHANGE MY ORDER AFTER I HIT "SUBMIT"?
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
HOW DO I KNOW IF MY ORDER WENT THROUGH?
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
WHEN WILL I RECEIVE MY ORDER?
Your order may be delayed because the VelvetBabe warehouse is closed on the following days:
- New Year's Day
- Memorial Day
- Labor Day
- Thanksgiving Day
- Christmas Day
WHAT IS A "VERBAL AUTHORIZATION" AND WHY DO YOU NEED ONE FOR MY ORDER TO SHIP?
My coupon code did not apply, can i still add it although my order has been placed?
Please contact VelvetBabe customer support to verify that your coupon code is valid. Most promotions are advertised on our site. If you have received a personal code via a newsletter and it did not apply, please contact VelvetBabe customer support immediately after your order has been placed. (PLEASE NOTE: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED).
*Max 1 coupon per order